Policies

I value your business and ask that you respect the scheduling policies

• A credit card is required to hold your appointment time. You will not incur any charges at time of booking, unless any of the scheduling policies have been violated.

• Should you need to cancel or reschedule, please provide a 48 hours notice. Cancelations/reschedules with less than 48 hours notice are subject to a 50% service fee.

• No shows are subject a 100% service fee. After the 3rd no show, clients will be dismissed. This includes late appointments that were marked as no show.

• There is a 10 minute grace period. If you are late more than 10 minutes, your appointment will be marked as a no show and is subject to a 100% service fee.

If any of the policies are violated and your credit card is declined or removed from your profile, you will have 7 days to pay by cash or a different credit card. If the balance due is not paid within 7 days you will be dismissed as a client

Types of Payments Accepted and Fees

• Cash - No additional fees

• Visa/Mastercard/Amex/Discover - $5 additional fee

Refunds and/or Exchanges

• Due to the nature of services, there are no refunds on any services rendered.

• Please contact your service provider within 48 hours of your service with any problems and/or concerns you may have. Your service provider will fix the problem for free only if after care instructions were followed.

• All retail product sales are final

• No additional guests are allowed, unless that individual is also receiving a service and/or are a minor

• No outside food or drink allowed